Privacy Policy for Kaswaig App

Welcome to the Kaswaig app. At Kaswaig Online Grocery Pvt. Ltd., we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our mobile application to connect with our community and dealers.

1. Information We Collect

To provide you with the best experience and connect you with the right community and dealers, we may collect the following types of information:

• Account Information: When you create an account, we may ask for your name, phone number, email address, and location details to set up your profile.
• Dealer Interaction Data: Information about your communication with dealers, such as product inquiries, messages, and express interest in products or dealership opportunities.
• Device Information: Basic technical data such as device type, operating system, and unique device identifiers to ensure the app functions correctly and to improve performance.
• Usage Data: How you interact with the app (e.g., pages viewed, features used) to help us understand user preferences and enhance our services.

2. How We Use Your Information

The information we collect is used solely to operate and improve the Kaswaig app and your experience. Specifically, we use your data to:

• Create and manage your user account and profile.
• Enable you to connect with dealers and the Kaswaig community.
• Facilitate communication between you and dealers regarding product inquiries, availability, and dealership opportunities.
• Send you notifications related to your activities, community updates, and relevant product news from dealers.
• Analyze app usage to improve our features, design, and user interface.
• Respond to your support requests or feedback.

3. Sharing of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited cases:

• With Dealers & Community: When you express interest in a product or contact a dealer, we share necessary information (like your name and contact details) with that dealer to facilitate the connection.
• Service Providers: We may use trusted third-party services (e.g., cloud hosting, analytics) to help us run the app. These providers are obligated to keep your information confidential and secure.
• Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your data is safe.

5. Your Rights and Choices

You have the right to access, update, or delete your account information at any time. You can do this directly within the app settings or by contacting our support team. You may also choose to opt out of non-essential communications.

6. Third-Party Links

Our app may contain links to third-party websites or services (such as the official Kaswaig website at kaswaig.com). This policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

The Kaswaig app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to remove it.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant updates by posting the new policy within the app and updating the "Last Updated" date.